Frequently Asked Questions

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You may find the rates at our website www.mykartero.com/check-rates
For now, we can only do pick-ups, powered by GrabPH; but it is an on-going project to plant drop-off points nationwide.
Our head office is located at 3/F Hallare Bldg., 10 East Capitol Drive, Bo. Kapitolyo, Pasig City NCR Philippines 1603
We need the item properly packed and the consignee details attached
You may print the necessary details for the shipment here www.mykartero.com/booking
There are two factors the delivery time depends on: (items are processed on working days)
Service: Standard, Economy, Elite, Deluxe and Express Merchandise
Zoning: Countries are classified in 4 zones depending on the distance from the sending country

Estimated Transit EMS
Zone 1 5-7 Days 2-3 Days
Zone 2 5-10 Days 5-10 Days
Zone 3 10-15 Days 5-7 Days
Zone 4 15-20 Days 7-15 Days

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